InstaAirRepair

InstaAirRepair is a one-stop shop for all heating and air conditioning problems. See our “About Us” page for a list of common problems handled by our partners. Select your problem at time of service request to give our repair partners a preview of what to expect.

Making a request is easy. Using the website or the app, enter your location, select the type of service you need, create your account, and submit your request. Nearby professionals will receive the notification and respond accordingly.

You pay InstaAirRepair for connecting you with one of our partners when you submit your service request. We accept all major credit cards. You pay our HVAC partner directly for repairs performed.

If the repairman doesn't arrive at your location within 90 minutes,
you can request a credit or refund.

Yes, InstaAirRepair connects customers with service providers across the United States. When you enter your location, you will be notified regarding availability of services in your area.

We partner with established HVAC repair companies that have strong track records. Only those companies that meet our strict criteria are invited to become partners.

At this time, you cannot track the location of the technician. You will be notified when the technician arrives at your location. We will provide you a One-Time Passcode (OTP) that you will share with the technician to verify arrival.

You can discuss additional services directly with the technician.

You can reach customer support team using the contact information available in the app.

If it takes more than 90 minutes for the technician to arrive, you can request a refund under InstaAirRepair’s guarantee.

InstaAirRepair’s app will notify you when the technician reaches your location. You will then provide the technician a one-time password that will verify that you’re the right customer.

You can easily manage your technicians through the app. Add new team members, assign jobs, and track their arrivals for prompt service delivery.

The app provides a comprehensive service request management system. You can view incoming service requests, assign them to available technicians, and monitor the status of each request.

Absolutely. You can enable/disable your availability anytime.

Service Radius allows you to define the geographic area from which you're willing to accept service requests. Set your radius to ensure that requests come from the areas you serve and can reach within 90 minutes.

As a partner, you'll receive instant notifications of new service requests within your service radius via SMS. InstaAirRepair will broadcast the request to all partners who serve the customer’s location. The first partner to accept the request will be given exact location information and will be expected to arrive within 90 minutes.

Yes.

During the on-boarding process, you'll have the opportunity to set up your business details, including contact information, services offered, and service radius. You can also update this information as needed.

Yes, we provide customer support to partners. If you have questions or need assistance, you can contact our support team through the app.

There is no charge for InstaAirRepair’s customer leads, unless you fail to reach the customer in time.